Food for Thought

Online Restaurant Reviews: How social media impacts your restaurant reviews

Have you ever thought about the influence of social media on your restaurant review systems? Social media platforms like Facebook, TikTok, and Instagram can have a huge impact on your restaurant's online reputation.

One way that social media can influence online review systems is by providing a platform for customers to share their experiences and recommendations with their friends and followers. If a customer has a great experience at your restaurant and shares it on social media, it can lead to more positive reviews on online review platforms and potentially bring in new customers. On the flip side, if a customer has a bad experience and shares it on social media, it can lead to negative reviews and potentially drive business away.

Another way that social media can influence online review systems is through the use of hashtags. By using relevant hashtags, restaurants can make it easier for people to discover their establishment on social media and potentially drive more traffic to their online review profiles. For example, if a restaurant uses the hashtag #foodie, foodies who are searching for restaurant recommendations on social media might come across the restaurant's profile and decide to check out their reviews on Yelp or Google Reviews.

So, what can you do to make sure social media is working in your favour? One way is to actively engage with your followers and encourage them to leave reviews. You can also use social media to showcase your restaurant and highlight any positive reviews you've received. And don't forget about hashtags! Use relevant hashtags to make it easier for people to discover your restaurant on social media.

So, social media can have a significant influence on online review systems. By using social media to showcase your restaurant and encourage positive reviews, you can improve your online reputation and potentially drive more business. Don't underestimate the power of social media when it comes to managing your online presence and reviews for restaurants.


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Will I need to hire more staff to run food & drink?
No, you will not need to hire more floor staff. Our partners find that they can serve more customers with their same teams, by removing their unnecessary steps of service. Your customers get their food & drink quicker, and your staff can focus on providing a better service.
Will it reduce customer interaction?
No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with customers and serving with a smile.
Do you charge commissions?
No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.
Do my guests want to order from their phones?
Mobile ordering lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.
Is my business right for this?
No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.