Food for Thought
December 11, 2023

Revolutionising Takeaways: How Online Ordering Systems Outshine Traditional EPOS

Introduction

Did you know that 60% of customers order food online at least once a week? The takeaway industry is rapidly evolving, and with it, the technology that powers our dining experiences. Gone are the days when Electronic Point of Sale (EPOS) systems ruled the roost. Today, we're witnessing a tech revolution, spearheaded by Online Ordering Systems. But what makes them so superior to traditional EPOS? Let's dive in!

What is an EPOS System for Takeaways?

An EPOS system is like the Swiss Army knife of restaurant management – it processes payments, manages inventory, tracks sales, and sometimes even makes your coffee (just kidding on the last part). While they sound indispensable, they might be more than what's needed for many takeaway joints.

Overview of Popular EPOS Systems for Takeaways

In the world of EPOS systems, several names stand out, especially when it comes to takeaways: Square, SumUp, and Zettle. Let's briefly compare these giants:

  • Square: Known for its comprehensive features, Square offers a full-fledged EPOS system that's great for new businesses looking for an all-in-one solution. It boasts robust inventory management, sales tracking, and employee management features. However, for smaller takeaways, this might be more firepower than necessary.
  • SumUp: SumUp keeps things a bit simpler. It's known for its straightforward, user-friendly interface, making it a good fit for smaller operations that don't need all the bells and whistles. Its cost-effectiveness is a significant plus, but it might lack some advanced features offered by others.
  • Zettle by PayPal: A contender that balances functionality with simplicity, Zettle offers a good mix of features without overwhelming the user. Its integration with PayPal can be a huge advantage for takeaways that already use PayPal for online transactions.

Each of these systems has its strengths and might be more or less suited to your specific takeaway needs. It’s important to consider what you really need from an EPOS system: Is it the comprehensive management tools of Square, the simplicity of SumUp, or the balanced approach of Zettle?

For a more in-depth comparison, check out this detailed review.

Card Readers vs. EPOS Systems: What Do Takeaways Actually Need?

Most small takeaways think they need the whole EPOS shebang when a simple card reader might suffice. But wait, there's more. Even a card reader might be overkill compared to the streamlined efficiency of an online ordering system.

The Rise of Online Takeaway Ordering Systems

Enter the online ordering system: a straightforward, focused tool that lets customers order and pay online, eliminating the hassle of phone orders or DMs. It's like having a digital waiter who never gets your order wrong.

Real-Life Scenarios: The Hassle-Free Approach of Online Ordering Systems

Imagine running a takeaway without the chaos of juggling calls, texts, and face-to-face orders. Online ordering systems, like storekit, turn that dream into reality, especially for the one-person show or small team.

Why One-Man Bands Should Opt for Online Ordering Systems

For the solo chefs and small teams out there, an online ordering system is a game-changer. It simplifies operations, cuts down on mistakes, and lets you focus on what you do best – making mouth-watering food.

Conclusion

So, do you really need an EPOS system for your takeaway? Maybe not. An online ordering system for takeaway can offer a more streamlined, cost-effective solution to meet your needs and keep your customers happy.

FAQ Section

  • Q: Will an online ordering system integrate with my existing setup?
  • A: Absolutely! Most systems are designed to be user-friendly and easily integrable.
  • Q: Can an online system handle special orders or requests?
  • A: Yes, most allow for customisations and special instructions from customers.

Further Reading/Links

Related resources

Explore our latest hospitality articles - here to help you serve better.

View All

Let's talk

Book a chat with an expert

Frequently asked questions

Do I need to hire more staff?

No, you will not need to hire more floor staff. Our clients find that they can serve more guests with the same team by removing unnecessary steps of service. Your guests get their food & drink quicker, and your staff can focus on providing a better service.

Do you charge commissions?

No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.

Is my business too small or too big for this?

No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.

Will it reduce customer interaction?

No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with guests and serving with a smile.

Do my guests want to order from their phones?

Online ordering for restaurants lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.

How long does it take to get my money?

We send payouts daily, but the bank usually takes 2 days to process them. That means, the money that you earn on Monday will be in your bank account by Thursday morning. This is rolling - so you'll get paid daily.

Can't see the answer? Talk to us.
[email protected]