Considering Orderswift?
Orderswift, compared honestly
Orderswift is a UK digital ordering product focused on clean web ordering for restaurant brands - a deliberately narrow tool that does its one job simply.
Their positioning, in their words: “Digital ordering, done right” - UK web ordering
Where Orderswift is a strong choice
- Operators who want simple branded web ordering and nothing else
- Brands with the rest of the stack already settled elsewhere
If that is your situation, they deserve a fair look. Here is where the two platforms genuinely differ.
Where the two differ
One channel vs six
Web takeaway ordering is where Storekit starts, not where it ends: delivery with courier dispatch, click and collect with slot capacity, QR order-and-pay, pay-at-table, digital tabs, and catering pre-orders all run off the same menu.
The growth stack
AI upsells at checkout, review collection, guest profiles, and email/SMS marketing are in the platform - the machinery for turning first orders into regulars, not just taking orders.
Estate tooling
Multi-site dashboard, per-site permissions, estate reporting, and an API. A narrow tool serves a single job; a platform has to serve the estate you will have in three years.
Five questions to ask both of us
Whatever you choose, put the same questions to every platform on your shortlist - including Storekit - and get the answers in writing.
01
Can you export your customer list today, without asking?
This is the ownership test. If the answer is no, you are renting a marketplace with your logo on it.
02
Is the fee a flat per-order rate or a percentage of the basket?
Percentages scale with your prices and your success. Flat rates do not.
03
Does it cover every channel you run - or will you need a second system?
Takeaway, delivery, collection, at-table, and catering off one menu, or you will maintain five menus.
04
Does it drop orders into your EPOS, or does someone re-key them?
Re-keying is the hidden labour cost of most ordering systems. Ask for the integration list in writing.
05
What happens on your busiest night?
Ask about capacity controls per time slot, pausing a channel mid-service, and what support answers at 7pm on a Friday.
Weighing the rest of the field
Orderswift and Storekit, asked directly
What is the difference between Orderswift and Storekit?
Orderswift focuses on branded web ordering. Storekit covers web ordering plus delivery dispatch, collection, QR order-and-pay, pay-at-table, tabs, and catering - with EPOS integrations, marketing tools, and multi-site management on top.
What should I look for in an Orderswift alternative?
Decide which channels you will run in two years, not just today. Then test each platform on channel coverage from one menu, EPOS integration, capacity controls for peak service, and whether the customer list is exportable.
Test it against
your shortlist
Storekit is free to set up and live the same day - run a real order through it before you decide anything.