Using the storekit Kiosk App

The storekit kiosk app runs your kiosk full screen on a dedicated tablet. It shows the same kiosk as a browser kiosk, and adds a PIN-protected admin screen, device lock and app updates. You manage it in the dashboard under Kiosks & Terminals, like any other kiosk.

Pairing the App

Generate a claim code

In the dashboard, go to Stores → your store → Settings → Kiosks & Terminals and click Pair device on the kiosk’s row — or open its ⋯ menu and choose Generate claim code.

Scan or enter the code

On the app’s setup screen, keep Scan QR selected and hold the QR code from the dashboard’s Claim code dialog up to the tablet’s camera. If the camera can’t see it, tap Enter code, type the six-character code and tap Connect.

If pairing fails, the app shows one of these:

Message	What to do
Invalid or expired code — generate a new one in the dashboard	Generate a new code and enter it within 5 minutes
No connection — check the network and try again	Check the tablet’s Wi-Fi, then try again
Something went wrong — try again	Try again. If it keeps happening, contact support

Opening Admin

Tap the top-left corner of the kiosk homescreen five times within three seconds, then enter the kiosk’s staff PIN on the Staff PIN pad. You set the PIN in the dashboard. See Setting a Staff PIN →.

Wrong PIN means the digits didn’t match. After too many wrong tries the pad shows Too many attempts — try again in a number of minutes.
No staff PIN is set for this kiosk means admin is locked until a PIN is set in the dashboard. Set one, wait for the kiosk to pick it up (up to 5 minutes), then tap Check again.
This app version can’t check this kiosk’s PIN. Update the StoreKit Kiosk app. means the app needs updating before admin can open.

Admin Controls

Group	Control	What it does
Kiosk	Reload kiosk	Reloads the kiosk screen
	Clear web data & reload	Clears the kiosk’s saved web data and reloads it. The tablet stays paired
	Web diagnostics	Opens the kiosk’s own Kiosk Admin panel with status and recent events. See Using Kiosk Admin on the Device →
Software update	Check for update now	Checks for and downloads an app update. Status shows Up to date, Update downloaded or an error
	Restart to apply update	Appears once an update has downloaded. Restarts the app on the new version
Display	Orientation	Auto, Portrait or Landscape
	Kiosk mode	On asks the tablet to lock to the app. The lock only works on a tablet set up to allow it: a managed Android tablet that permits lock task mode, or a supervised iPad whose device management allows it. On other tablets the row can show On while the tablet isn’t locked, so use app pinning or Guided Access instead. Tap it to switch to Paused while staff use the tablet, and tap again to turn it back On
Danger zone	Unenrol this kiosk	Removes the pairing from this tablet and returns it to setup. Tap Confirm unenrol to go ahead

Tap Done to go back to the kiosk. Unenrol this kiosk only clears the tablet. The dashboard still lists the kiosk as paired (Online or Offline). To log the device out from the dashboard as well, use Log out device.

Screens Customers Might See

Screen	What it means
Back shortly	The kiosk has lost its connection and is reconnecting. It retries on its own and shows Trying again in a few seconds
This kiosk is taking a break	The kiosk ran into repeated problems and has stopped to recover. Customers are asked to order at the counter. Tap Retry to start the kiosk again, or Admin to open admin. Contact support if it keeps coming back
This kiosk isn’t enrolled	Shown in admin when the tablet isn’t paired. Tap Run setup to pair it

If the app goes back to its setup screen on its own, the device was logged out from the dashboard, or a code for this kiosk was entered on another tablet. See Kiosk Troubleshooting →.

​Pairing the App

​Opening Admin

​Admin Controls

​Screens Customers Might See

Pairing the App

Opening Admin

Admin Controls

Screens Customers Might See