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Every kiosk tablet is registered under Kiosks & Terminals, where you can link it to a card terminal and pair it with a claim code. This is also where you move a kiosk to a replacement tablet or log a device out.
Kiosks & Terminals only appears in your store settings when kiosks are enabled for your account. If you can’t see it, contact support.

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Syncing Your Payment Terminals

You don’t add terminals by hand. They come from your payment provider and are listed under Payment Terminals.
1

Open Kiosks & Terminals

Go to Stores → your store → Settings → Kiosks & Terminals.
2

Sync terminals

Under Payment Terminals, click Sync terminals. A message confirms how many terminals were synced. Terminals already registered to another store are skipped, and the message lists their device IDs.
Each terminal shows its name (or device ID), the acquirer, the model and the serial number where known, plus which kiosk uses it — Used by the kiosk’s name, or Not linked to a kiosk. A status badge only appears when a terminal isn’t active. An empty list shows No terminals synced yet. Check with your payment provider that the terminal is assigned to this store, then sync again. There is no way to remove a terminal on this page. Your payment provider manages terminals, and changes show up here on the next Sync terminals.

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Adding a Kiosk

1

Add the kiosk

Under Kiosks, click Add kiosk.
2

Name it and link a terminal

Enter a Name, for example “Kiosk 1”. Under Linked Terminal, pick the card terminal that sits with this kiosk, or leave it as None. The list only offers active terminals that aren’t linked to another kiosk. Click Save.
3

Get the claim code

The Claim code dialog opens straight away, showing a QR code and a six-character code. Code expires in 5 minutes. To get a code later, click Pair device on a kiosk that shows Not paired, or open the ⋯ menu at the end of the row and choose Generate claim code.
4

Enter the code on the tablet

On the tablet’s Kiosk Setup screen, type the code and tap Register Kiosk. The kiosk then loads your store. See Setting Up a Kiosk Device →. In the storekit kiosk app you can scan the QR code instead, see Using the storekit Kiosk App →.
A paired kiosk shows the Online badge once it has checked in — that means it was seen in the last 15 minutes. The header above the list counts them: “3 of 4 online”.
A kiosk that’s been created but not paired yet shows Not paired and a Pair device button on its row. A paired kiosk that hasn’t been seen for 15 minutes shows Offline, with Last seen and a time on its row — or Never connected if it has never checked in. A kiosk without a terminal shows No terminal linked. It can’t take payments until you edit it and pick one. Every kiosk action lives in the ⋯ menu at the end of the kiosk’s row: Move to another device, Staff PIN, Edit kiosk, Log out device and Delete kiosk (on a Not paired kiosk Generate claim code takes the place of Move to another device, and Log out device only shows for a paired kiosk). Clicking the row itself also opens Edit kiosk. Each new code replaces the kiosk’s previous unused code. Generate a code only when you’re ready to enter it.

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Moving a Kiosk to Another Device

Use this when you replace a tablet or reinstall it. The kiosk keeps its name, terminal and staff PIN, so you don’t need to create a new one.
1

Generate a code for the new device

On the kiosk’s row, open the ⋯ menu and click Move to another device. The dialog shows a code for the new tablet.
2

Enter the code on the new tablet

Enter the code on the new tablet’s setup screen within 5 minutes.
The old tablet keeps taking orders until the code is used. As soon as the new tablet registers, the old one is logged out and goes back to its setup screen. If you close the dialog without using the code, nothing changes and the old tablet keeps working.

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Logging Out a Device

Log a device out when a tablet is lost, stolen or being taken out of service. The kiosk stays in the dashboard with its name, terminal and staff PIN, ready to pair again.
1

Log out

On an Online or Offline kiosk’s row, open the ⋯ menu and click Log out device, then confirm with Log out.
2

Check

Device logged out confirms it. The kiosk’s badge changes to Not paired, and the tablet goes back to its setup screen the next time it contacts storekit.
If you see Couldn’t log out device, the dialog stays open and the device is still signed in. Try Log out again. To pair the kiosk again, click Pair device on its row, or choose Generate claim code from its ⋯ menu, as you would for a new kiosk.

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Log Out vs Delete

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Setting a Staff PIN

The staff PIN protects the admin screen in the storekit kiosk app. You set it here, and it can’t be created on the tablet itself. Browser kiosks don’t ask for it.
1

Open the PIN dialog

On the kiosk’s row, open the ⋯ menu and click Staff PIN.
2

Enter the PIN

Enter a New PIN of 4–8 digits, enter it again under Confirm PIN, and click Save PIN.
Staff PIN saved confirms it, and the row shows PIN set. Kiosks pick up changes within 5 minutes. To change the PIN, click Staff PIN → Change PIN. To remove it, click Remove PIN → Confirm remove. With no PIN, the row shows No staff PIN, and staff can’t open admin in the kiosk app until a new PIN is set.

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Testing With a Demo Terminal

Add demo terminal — in the ⋯ menu next to Sync terminals under Payment Terminals — is only shown to storekit staff, who use it to set up demos. It creates a fake card reader that approves payments without taking money, and its sales are excluded from payouts and refunds. A store can only have one. Its Behaviour is one of this fixed list:

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Editing and Deleting a Kiosk

  • To rename a kiosk or change its terminal, click the kiosk’s row (or open its ⋯ menu and choose Edit kiosk). Change Name or Linked Terminal, then click Save.
  • To remove a kiosk, open its ⋯ menu, choose Delete kiosk and confirm with Delete. This revokes the device’s access and unlinks its terminal, so the tablet stops working immediately. To keep the kiosk, use Log out device instead.

Kiosk Overview

How kiosks, pairing and card terminals fit together

Kiosk Troubleshooting

Pairing errors and kiosks that go back to setup

Payment Methods

Card, wallet and cash options for your store

Operations Settings

Preparation time, auto accept and other checkout behaviour