Connecting Deliverect

Deliverect connections are set up by storekit together with Deliverect. There is no self-serve connection button: Deliverect sends a channel-status callback, and storekit uses it to assign the channel link ID to your store.

Before The Connection

Go to Stores → your store → Settings → Integrations. Before the connection is in place, the integration entry is EPOS with the description “Connect to your EPOS system to sync menus, send orders and manage your restaurant operations”.

The Integrations tab showing the EPOS entry before connection — The EPOS entry on the Integrations tab, filtered to POS

Select EPOS to open EPOS Integration. Under Details, the page shows No EPOS system connected yet. Click Integrate your EPOS to open live chat with storekit support. Tell storekit support that you want to connect this store to Deliverect. storekit and Deliverect complete the setup together. You do not enter a Deliverect ID or authorise a channel from this page.

After The Connection

When Deliverect has linked the store to a channel, Deliverect sends the channel-status callback. The callback assigns the channel link ID to the store. Deliverect then appears in the Integrations list and shows Connected. This entry is visible only when the store has a Deliverect ID. Select Deliverect to open the Deliverect settings page.

Deliverect Settings

After changing a setting, click Save in the top bar. The location ID is read-only. It appears after Location in the page header and at the top of Orders; contact storekit support to change it.

Orders

Setting	Where	Behaviour
Deliverect location ID	Orders → Edit	Read-only channel link ID, also shown in the page header. Contact storekit support to change it.
Split service charge and tip	Orders → Edit	When on, Deliverect receives the service charge and customer tip separately. When off, the tip is combined with the service charge.
Buffer orders	Orders → Edit → Show advanced	Hold scheduled orders in storekit until they need to be prepared.
Buffer delay (minutes)	Orders → Edit → Show advanced	Used with Buffer orders in Orders → Edit → Show advanced. The placeholder is `eg 30`; a scheduled order is sent this many minutes before its requested time.
Ready-for-pickup status code	Orders → Edit → Show advanced	Numeric Deliverect status that marks an order ready for pickup. The usual code is `70`.
Send cash as paid	Orders → Edit → Show advanced	Mark cash orders as paid when sending to Deliverect. Card, other payment types and £0 orders are always sent as paid.
Menu sync only	Orders → Edit → Show advanced	Use Deliverect only for menu sync. Orders go to a different POS, and cancellations and courier updates are not sent to Deliverect.

Opening Hours & Busy Mode

Setting	Where	Behaviour
Use Deliverect opening hours	Opening hours & busy mode → Edit	When on, availability-hours updates from Deliverect overwrite the store’s opening hours.
Disable busy mode	Opening hours & busy mode → Edit	When on, storekit ignores Deliverect’s `PAUSED`, `ONLINE` and `BUSY` busy-mode statuses.

Order Details Sent

Setting	Where	Behaviour
Customer details to send	Order details sent → Edit	Choose whether to send the customer’s first name, last name, email and phone number. The default sends all four; clearing every box sends no customer details.
Send table number in notes	Order details sent → Edit → Show advanced	For an in-store order, storekit appends `Table - <table name>` to the order note.
Order note template	Order details sent → Edit → Show advanced	Use Insert Variable to choose variables such as `{{firstName}}` and `{{orderCode}}`. The template has a 250-character limit; delivery notes are appended for delivery orders.

Disable busy mode in Opening hours & busy mode → Edit and Menu sync only in Orders → Edit → Show advanced both prevent Deliverect busy-mode statuses from changing store availability. With busy mode enabled, PAUSED takes the storekit store offline and ONLINE brings it back online; BUSY is also received from Deliverect but does not itself change the store’s online state.

Buffering Pre-orders

In Orders → Edit → Show advanced, turn on Buffer orders and set Buffer delay (minutes) to hold scheduled orders in storekit until that many minutes before the requested time. If that point has already passed, storekit sends the order immediately. ASAP orders are never buffered. You can send a buffered order early from its order page with Resend order to POS. The confirmation text is: “This order is scheduled to be sent to the POS at . Resending will cancel that scheduled send and send the order to the POS now.”

​Before The Connection

​After The Connection

​Deliverect Settings

​Orders

​Opening Hours & Busy Mode

​Order Details Sent

​Buffering Pre-orders

Before The Connection

After The Connection

Deliverect Settings

Orders

Opening Hours & Busy Mode

Order Details Sent

Buffering Pre-orders