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Deliverect connections are set up by storekit together with Deliverect. There is no self-serve connection button: Deliverect sends a channel-status callback, and storekit uses it to assign the channel link ID to your store.

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Before The Connection

Go to Stores → your store → Settings → Integrations. Before the connection is in place, the integration entry is EPOS with the description “Connect to your EPOS system to sync menus, send orders and manage your restaurant operations”.
The Integrations tab showing the EPOS entry before connection

The EPOS entry on the Integrations tab, filtered to POS

Select EPOS to open EPOS Integration. Under Details, the page shows No EPOS system connected yet. Click Integrate your EPOS to open live chat with storekit support. Tell storekit support that you want to connect this store to Deliverect. storekit and Deliverect complete the setup together. You do not enter a Deliverect ID or authorise a channel from this page.

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After The Connection

When Deliverect has linked the store to a channel, Deliverect sends the channel-status callback. The callback assigns the channel link ID to the store. Deliverect then appears in the Integrations list and shows Connected. This entry is visible only when the store has a Deliverect ID. Select Deliverect to open the Deliverect settings page.
The Deliverect settings page with its location and order settings

The Deliverect settings page

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Deliverect Settings

After changing a setting, click Save in the top bar. The location ID is read-only. It appears after Location in the page header and at the top of Orders; contact storekit support to change it.

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Orders

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Opening Hours & Busy Mode

Opening hours sync one way only, from Deliverect to storekit. storekit never sends opening hours to Deliverect.
  • Use Deliverect opening hours on: each time you publish a menu in Deliverect, its availability hours replace the store’s weekly hours in storekit. A day with no Deliverect availability is set to closed. Changes you make in Stores → your store → Settings → Opening Hours last only until the next publication, so change hours in Deliverect.
  • Use Deliverect opening hours off: storekit and Deliverect each keep their own hours. Changes in Opening Hours are not sent to Deliverect, so update the hours in Deliverect as well.
With pre-orders on, the slots customers can pick at checkout come from the Pickup times and Delivery times windows in Stores → your store → Settings → Pre-Orders, not from opening hours. Changing opening hours, in storekit or through Deliverect, does not change those slots. See Troubleshooting: expected time slots are missing.

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Order Details Sent

Disable busy mode in Opening hours & busy mode → Edit and Menu sync only in Orders → Edit → Show advanced both prevent Deliverect busy-mode statuses from changing store availability. With busy mode enabled, PAUSED takes the storekit store offline and ONLINE brings it back online; BUSY is also received from Deliverect but does not itself change the store’s online state.

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Buffering Pre-orders

In Orders → Edit → Show advanced, turn on Buffer orders and set Buffer delay (minutes) to hold scheduled orders in storekit until that many minutes before the requested time. If that point has already passed, storekit sends the order immediately. ASAP orders are never buffered. You can send a buffered order early from its order page with Resend order to POS. The confirmation text is: “This order is scheduled to be sent to the POS at . Resending will cancel that scheduled send and send the order to the POS now.”