Connecting Deliverect

Deliverect connections are set up by storekit together with Deliverect. There is no self-serve connection button: Deliverect sends a channel-status callback, and storekit uses it to assign the channel link ID to your store.

Before The Connection

Go to Stores → your store → Settings → Integrations. Before the connection is in place, the integration entry is EPOS with the description “Connect to your EPOS system to sync menus, send orders and manage your restaurant operations”.

The Integrations tab showing the EPOS entry before connection — The EPOS entry on the Integrations tab, filtered to POS

Select EPOS to open EPOS Integration. Under Details, the page shows No EPOS system connected yet. Click Integrate your EPOS to open live chat with storekit support. Tell storekit support that you want to connect this store to Deliverect. storekit and Deliverect complete the setup together. You do not enter a Deliverect ID or authorise a channel from this page.

After The Connection

When Deliverect has linked the store to a channel, Deliverect sends the channel-status callback. The callback assigns the channel link ID to the store. Deliverect then appears in the Integrations list and shows Connected. This entry is visible only when the store has a Deliverect ID. Select Deliverect to open Deliverect Integration.

The Deliverect Integration settings page with its connection and order settings — The Deliverect Integration settings page

Deliverect Settings

The page contains these settings. Click Save after changing them.

Setting	Behaviour
Deliverect ID	Read-only. The page help text says: “The deliverect channel link ID. Contact us to remove or change this value.”
Use Deliverect opening hours	“Toggle to use the opening hours set for this venue in Deliverect.” When on, an availability-hours update from Deliverect overwrites the store’s opening hours.
Disable Busy Mode	“Disable busy mode functionality in Deliverect.” When on, storekit ignores Deliverect’s `PAUSED`, `ONLINE` and `BUSY` busy-mode statuses.
Send Table Number in Notes	“Include table number information in order notes sent to Deliverect.” For an in-store order, storekit appends `Table - <table name>` to the order note.
Ready for Pickup Status Code	The numeric Deliverect status code that marks an order ready for pickup. The field placeholder is `eg 70`; the customer is notified as normal.
Buffer Orders	“Orders are buffered in storekit and are only sent to Deliverect when they need to be prepared.”
Buffer Delay (in minutes)	Used with Buffer Orders. The field placeholder is `eg 30`. A scheduled order is sent this many minutes before its requested time.
Send Cash as Paid	“Mark cash orders as paid when sending to Deliverect.” Without it, cash orders are sent as unpaid. Card, other payment types and £0 orders are always sent as paid.
Order Note Template	A text area with the placeholder Enter your order note template… and a 250-character limit. Use Insert Variable to choose variables such as `{{firstName}}` and `{{orderCode}}`. The page says: “Customize the order notes sent to your POS system. Use variables like , , etc. Click the “Insert Variable” button to see all available options.” Delivery notes are appended for delivery orders.
Split Service Charge and Tip	“When enabled, the service charge and customer tip are sent as separate fields to Deliverect. When disabled (default), the tip is added to the service charge and sent as a single combined amount.”
Menu Sync Only	“When enabled, Deliverect is used only for menu sync. Orders are dispatched to a different POS.” It also stops cancellation and courier updates being sent to Deliverect, ignores busy mode, and prevents channel-status callbacks from changing the store’s POS provider or enabled state.

Disable Busy Mode and Menu Sync Only both prevent Deliverect busy-mode statuses from changing store availability. With busy mode enabled, PAUSED takes the storekit store offline and ONLINE brings it back online; BUSY is also received from Deliverect but does not itself change the store’s online state.

Buffering Pre-orders

When Buffer Orders is on and Buffer Delay (in minutes) has a value, scheduled orders are held in storekit and sent to Deliverect that many minutes before the requested time. If that point has already passed, storekit sends the order immediately. ASAP orders are never buffered. You can send a buffered order early from its order page with Resend order to POS. The confirmation text is: “This order is scheduled to be sent to the POS at . Resending will cancel that scheduled send and send the order to the POS now.”

​Before The Connection

​After The Connection

​Deliverect Settings

​Buffering Pre-orders

Before The Connection

After The Connection

Deliverect Settings

Buffering Pre-orders