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Connecting Syrve links your storekit account to your Syrve organization. You enter your Syrve API Login once, then configure each store: pick the Organization, enable the integration, and map how orders should land on the POS.

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Prerequisites

  • A Syrve Cloud account with API access
  • Your Syrve API Login — the API credential for your organization, issued by Syrve or your Syrve reseller
  • The Syrve integration enabled on your storekit account
If Syrve does not appear in your Integrations list, the integration isn’t enabled for your account yet — contact storekit support.

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Connect Your Organization

1

Open the Syrve integration

Go to Stores → your store → Settings → Integrations, then select Syrve.
2

Enter your API Login

On the Syrve Settings page, under Syrve API Settings, enter your credential in API Login and click Save. storekit validates it against Syrve before storing it — if Syrve can’t be reached with it, you’ll see an error and nothing is saved.
3

Enable the integration

Turn on Enable Syrve.
4

Pick your organization

Select the Syrve Organization this store belongs to. storekit then loads that organization’s terminal groups, order types, payment types, discounts, tips types, cancel causes, and external menus so you can map them.
5

Save

Click Save. An organization must be selected before the settings can be saved.
Once connected, the Syrve API Settings section collapses to a Connected state with your credential masked (only the last characters shown). Click Edit to view the section again, and use the pencil icon to replace the API Login.
The API Login is stored once for your whole storekit account — every store on the account connects to Syrve with it. The Organization and everything below it are per store.

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Set Up Webhooks

Webhooks let Syrve push order updates to storekit, so orders progress automatically as the kitchen works through them (and stock changes arrive as they happen).
1

Save your settings first

Webhooks are registered for the saved Organization — save your settings before setting them up.
2

Setup webhooks

Under Syrve Webhooks, click Setup webhooks. storekit registers itself with Syrve and then re-reads the settings from Syrve to confirm — the green Webhooks enabled panel shows the destination and the enabled events.
Without webhooks, storekit still confirms each order made it onto the till (it checks for about 5 minutes after sending), but later kitchen statuses and live stock changes won’t arrive — the yellow Webhooks not configured panel warns that orders will have to be progressed manually in storekit.
To stop Syrve pushing updates, click Disable webhooks (the same button, once webhooks are configured).
If you change the Organization, the webhook panel shows Organization changed — save your settings to see the webhook status for the new organization, and set webhooks up again if needed.

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What Connecting Changes

  • Enabling Syrve sets this store’s POS provider to Syrve. Orders are only dispatched once the Organization and a Terminal Group are set.
  • After an organization is selected, the rest of the Syrve Settings page becomes available: Syrve Menu, Syrve Order Complications, and Syrve Webhooks.

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Next Steps

Sync your menu

Import your Syrve external menu into storekit

Set up orders

Map order types, payments, and charges