How It Works
When a customer selects Alipay at checkout:- Customer chooses Alipay as their payment method
- They’re redirected to Alipay to log in and confirm payment
- Payment is authorised instantly
- Customer returns to your store with order confirmed
Benefits for Your Business
| Benefit | Description |
|---|---|
| Reach Chinese customers | Tap into the world’s largest consumer market |
| Instant payment | Funds are confirmed immediately at checkout |
| Mobile-first | Optimised for mobile payments via the Alipay app |
| Trusted by customers | Alipay is the preferred payment method for Chinese consumers |
Availability
Alipay is available for customers with Chinese Alipay accounts. Payments can be made in:| Currency | Description |
|---|---|
| CNY | Chinese Yuan (converted from your local currency) |
| GBP, EUR, USD | Customers pay in CNY, you receive your local currency |
Currency conversion is handled automatically. You receive funds in your local currency while customers pay in CNY.
Enabling Alipay
Alipay requires manual activation by our team. To enable Alipay:- Contact support
- Request Alipay activation for your store
- Our team will enable Alipay on your account
- Alipay will appear as a payment option at checkout
Alipay is particularly useful for businesses in tourist areas or those serving Chinese customers. If you’re unsure whether Alipay is right for your business, our team can advise.
Customer Experience
Alipay provides a seamless mobile payment experience:- Mobile users - Redirected to the Alipay app to confirm payment
- Desktop users - Shown a QR code to scan with their Alipay app