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Cyclone is a courier delivery service providing last-mile delivery in Ireland. The storekit integration automatically dispatches orders to Cyclone.

Overview

  • Coverage: Ireland only
  • Vehicle types: Bikes, scooters, cars

Setup

  1. Contact Cyclone to set up a business account
  2. Obtain your API credentials
  3. In storekit, go to SettingsIntegrationsDelivery
  4. Select Cyclone and enter your credentials
  5. Save changes
Make sure your account has valid billing / payment details before you start taking delivery orders. If billing details are missing or a payment fails, can refuse to create delivery jobs even though storekit accepts and charges the order — check this in your account first if an order is paid but no delivery appears, then contact support with the order so we can look into it and, where possible, arrange the delivery manually.

How It Works

  1. Customer places a delivery order
  2. storekit sends order details to Cyclone
  3. Cyclone assigns a driver and fulfills the delivery

Order Data Sent

When an order is dispatched, storekit sends:

Who Is Responsible for the Delivery

storekit passes each delivery order to Cyclone, which assigns and manages the driver who collects and delivers it. Late pickups, no driver being assigned, or damage in transit are handled by Cyclone, not by storekit. storekit support can raise a claim or refund request with Cyclone on your behalf, but any refund or compensation is subject to their approval. To start this, contact support.