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PedalMe is a London-based cargo bike courier service offering sustainable last-mile delivery. The storekit integration automatically dispatches orders to PedalMe riders.

Overview

  • Coverage: London only
  • Vehicle type: Electric cargo bikes
  • Best for: Catering and bulk orders

Setup

  1. Contact PedalMe to set up a business account
  2. Obtain your API credentials from PedalMe
  3. In storekit, go to SettingsIntegrationsDelivery
  4. Select PedalMe and enter your credentials
  5. Save changes
Make sure your account has valid billing / payment details before you start taking delivery orders. If billing details are missing or a payment fails, can refuse to create delivery jobs even though storekit accepts and charges the order — check this in your account first if an order is paid but no delivery appears, then contact support with the order so we can look into it and, where possible, arrange the delivery manually.

How It Works

  1. Customer places a delivery order
  2. storekit sends order details to PedalMe
  3. PedalMe assigns a rider
  4. Customer sees rider details and live tracking
  5. Order is delivered

Order Data Sent

When an order is dispatched, storekit sends:

Size Brackets

PedalMe uses size brackets to determine pricing and vehicle requirements. Configure size brackets in your storekit settings to categorise orders:
  • Small - Standard bike delivery
  • Medium - Cargo bike required
  • Large - Large cargo bike or multiple trips
Size brackets are calculated based on the items in the order.

Customer Experience

Customers see real-time updates on their order status page:
  • Rider name and photo
  • Live location on map
  • Estimated arrival time
  • Option to call the rider

Sustainability

PedalMe deliveries are zero-emission, helping you:
  • Reduce carbon footprint
  • Appeal to eco-conscious customers
  • Support sustainable urban logistics

Who Is Responsible for the Delivery

storekit passes each delivery order to PedalMe, which assigns and manages the rider who collects and delivers it. Late pickups, no rider being assigned, or damage in transit are handled by PedalMe, not by storekit. storekit support can raise a claim or refund request with PedalMe on your behalf, but any refund or compensation is subject to their approval. To start this, contact support.