Glu gift card redemption

Glu lets your guests redeem their Glu gift cards and membership credit when placing an order or paying a bill online. The integration connects at the account level with your Glu API key and is then enabled per venue, adding a gift card code input to the checkout flow.

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Capabilities

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Gift Card Redemption

Once enabled, guests can enter a Glu gift card code at checkout with two redemption modes:

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Supported Payment Scenarios

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Split Payments

When a gift card doesn’t cover the full amount:

1. The gift card balance is applied first
2. The remaining balance is charged to another payment method (card, Apple Pay, etc.)

This lets guests use gift cards of any value without needing an exact match.

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Balance Enquiry

The card’s remaining balance is looked up and validated before redemption, so guests can see the available balance when they apply their card. If the balance doesn’t cover the requested amount, the redemption is declined and nothing is deducted.

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Refunds

When an order paid with a Glu gift card is refunded, the gift card redemption is reversed and the balance is restored to the card automatically. Glu supports full refunds of a gift card transaction only — partial refunds of a gift card redemption are not supported. If an order fails after the gift card has been charged, the redemption is reversed automatically so the guest’s balance is not lost.

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How It Works

1. Guest enters their Glu gift card code at checkout
2. storekit looks up the card and returns the available balance
3. The requested amount is deducted from the card
4. Any remaining order total is charged to another payment method
5. The order or bill is updated, and the redemption is recorded in your reports

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What You’ll Need

Before connecting, make sure you have:

• A Glu account. Don’t have one? Create one here.
• Your Glu API key, available from the Glu admin portal.

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Configuration

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1. Connect your account

1. Go to Stores → your store → Settings → Integrations → Glu
2. Click Connect to Glu
3. Enter your API Key, then click Connect

Your API key is verified with Glu when you connect. If it’s rejected, you’ll see a Connection failed message — check the key in your Glu admin portal and try again.

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2. Enable Glu for a venue

Once your account is connected, configure each venue that should accept gift cards:

1. Turn on Integration enabled for this venue

The gift card code input appears at checkout for that venue as soon as it’s enabled. To stop accepting gift cards at a venue, turn the venue switch off — your account stays connected, so you can turn it back on at any time.