Capabilities
Gift Card Redemption
Customers can apply gift cards at checkout with two redemption modes:Supported Payment Scenarios
Order Payments
Apply gift cards during checkout for delivery, pickup, or dine-in orders
Bill Payments
Use gift cards when settling the bill at pay-at-table venues
Split Payments
When a gift card doesn’t cover the full amount:- The gift card balance is applied first
- The remaining balance is charged to another payment method (card, Apple Pay, etc.)
How It Works
- Customer enters their gift card code at checkout
- Voucher Connect validates the code and returns the available balance
- Customer confirms the redemption amount
- The balance is deducted and the order/bill is updated
- Any remaining balance is displayed for future reference
Configuration
Voucher Connect must be enabled for your account by the storekit team before you can connect it. It is not a self-service integration. If Voucher Connect does not appear under Settings > Integrations, contact support to have it enabled.
- Go to Settings > Integrations in your dashboard
- Find Voucher Connect and click Connect
- Enter your Voucher Connect login credentials
Balance Enquiry
Customers can check their gift card balance without making a purchase. This is available:- On the checkout screen before applying the card
- Via a dedicated balance check page (if enabled)