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PointOne is a cloud hospitality POS. Once connected, storekit imports your menu from PointOne (with allergens, nutrition, images and category hours), sends every online order into PointOne as a collection, delivery or table order, and — for dine-in venues — lets guests scan a QR code to see and pay their live PointOne bill. This section is split into focused guides. Start with Connecting PointOne, then set up the areas you need.

Connecting PointOne

Enter your API Key, Site ID and Organisation ID, then turn the integration on

Menu Sync

Import your PointOne menu and understand what comes across

Orders

How orders reach PointOne, order types, notes, pre-orders and failures

Pay at Table

Let guests pay their PointOne bill from their phone

Troubleshooting

Fix connection, menu, order and pay-at-table problems

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How the Connection Works

PointOne connects with API credentials rather than a login flow. Your PointOne account manager gives you an API Key, a Site ID and an Organisation ID; you enter them on Stores → your store → Settings → Integrations → PointOne, click Save, then switch Integration Status on. storekit uses those credentials to read your PointOne menu, submit orders to the site, and look up and pay table bills. One storekit store connects to one PointOne site. For multi-site setups, connect each store to its own Site ID.
PointOne tile in the Integrations list showing a Connected badge

The PointOne integration in the Integrations list once connected

The PointOne integration is only available to accounts that have it enabled. If you don’t see PointOne in your Integrations list, contact storekit support to have it turned on.

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How Orders Flow to PointOne

Orders are sent as soon as they’re placed — you don’t have to accept them first. Pre-orders are sent immediately too, carrying the requested date and time so the kitchen knows when to prepare them.

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Supported Features

POS Integrations Overview

Compare PointOne with storekit’s other POS integrations

Order Injection

How order injection works across POS providers

POS Menu Sync

General menu-sync behaviour and limits

Pay at Table

How pay-at-table works across storekit