Square gift card redemption

Square gift cards can be redeemed through storekit when placing orders or paying a bill.

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Capabilities

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Gift Card Redemption

Customers can apply Square gift cards at checkout. The available balance is checked before redemption, and customers can apply up to the available gift card balance or the remaining order amount. Only the amount applied is deducted from the gift card. Any remaining balance stays on the card for future use.

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Supported Payment Scenarios

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Split Payments

When a gift card doesn’t cover the full amount:

1. The gift card balance is applied first
2. The remaining balance is charged to another payment method (card, Apple Pay, etc.)

This allows customers to use gift cards of any value without needing exact amounts.

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How It Works

1. Customer enters their Square gift card code at checkout
2. Square validates the code and returns the available balance
3. Customer confirms the redemption amount
4. The balance is deducted and the order/bill is updated
5. Any remaining balance is displayed for future reference

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Configuration

Square gift cards are self-service and can be connected from the storekit dashboard. To connect Square gift cards:

1. Go to Stores → your store → Settings → Integrations
2. Click Square Gift Cards
3. Click Connect to Square
4. Sign in to your Square account
5. Select the Square location to use for the store
6. Enable gift card redemption at checkout

Once connected, guests can redeem Square gift cards in the checkout flow.

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Balance Enquiry

Customers can check their Square gift card balance before applying it to an order. Balance checks are separate from redemption and do not deduct any funds.

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Refunds

When a Square gift card payment is refunded, the refunded amount is credited back to the original gift card. Partial refunds are supported. If an order fails after a Square gift card has been redeemed, storekit attempts to return the redeemed amount to the gift card automatically.

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Support

If you need help setting up or troubleshooting Square gift cards, contact storekit Support.