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Fixed monetary discounts reduce the order total by a specific amount. They’re straightforward for customers to understand and give you predictable control over the discount cost.

Creating a Fixed Discount

  1. Go to Discounts in the sidebar
  2. Click Add Discount
  3. Enter a discount code (minimum 3 characters, letters and numbers only)
  4. Select Fixed as the discount type
  5. Enter the discount amount (e.g., £5)
  6. Configure any restrictions (see below)
  7. Click Save

When to Use Fixed Discounts

Fixed discounts are particularly effective for:
Use CaseExample
First order incentive£5 off your first order
Spend threshold reward£10 off orders over £50
Simple promotions£3 off any order this weekend
Partner deals£7 off with a unique code

Combining with Other Settings

Examples

First Order Incentive

  • Code: WELCOME5
  • Amount: £5 off
  • Per-customer limit: 1
  • Use case: Encourage new customers to place their first order

Spend Threshold

  • Code: SAVE10
  • Amount: £10 off
  • Minimum spend: £25
  • Use case: Increase average order value by rewarding larger orders
When using fixed discounts, set a minimum spend that is meaningfully higher than the discount amount. This protects your margins and encourages customers to add more to their order.