Creating a Percentage Discount
- Go to Marketing → Discounts in the sidebar
- Click Create Discount
- Enter a Discount code (minimum 3 characters, letters and numbers only)
- Select Percentage as the Type
- Enter the Value (e.g., 20 for 20% off)
- Configure any restrictions (see below)
- Click Create Discount
Applying to Specific Items
Percentage discounts can be scoped to different parts of your menu:
Category and product scopes are set under Stores → Manage Restrictions. A 100% product-scoped discount gives that item away free — see Give one product away free with a code, which also covers what happens when the item’s price sits in its modifier options.
Combining with Other Settings
Percentage discounts work well with additional restrictions to protect your margins:- Minimum spend - Require a minimum order value before the discount applies
- Maximum discount - Cap the total discount amount to prevent excessive reductions on large orders
- Availability limits - Restrict to specific days, hours, or order types
- Redemption limits - Control how many times the discount can be used
Examples
Site-wide Sale
- Code: SAVE20
- Percentage: 20%
- Scope: Entire order
- Use case: A weekend promotion to boost overall sales
Category Promotion
- Code: PIZZA15
- Percentage: 15%
- Scope: Pizzas category
- Use case: Drive sales for a specific menu section
Controlled Promotion
- Code: VIP10
- Percentage: 10%
- Minimum spend: £30
- Maximum discount: £10
- Use case: Reward higher-value orders while capping your discount liability