When to Block Timeslots
Blocking timeslots is useful for:- Fully-booked periods — no capacity for additional orders
- Special events — private functions or catered events
- Holidays — partial closures or reduced service
- Operational constraints — planned maintenance or staffing gaps
How to Block Timeslots
1
Open Pre-Order Settings
Go to your Orders or Pre-orders settings in the dashboard.
2
Find Timeslot Management
Navigate to the timeslot management section.
3
Select Date and Time
Choose the specific date and time range you want to block. You can block individual timeslots or entire days.
4
Save
Click Save to apply the block.
What Customers See
Blocked timeslots appear as unavailable in the customer’s scheduling view. Customers cannot select a blocked slot when placing a pre-order.Related
- Orders Overview — learn about order types and fulfillment
- Managing Live Orders — handle incoming orders in real-time